About Online Shopping

Do I have to register to shop online?
No. You’re welcome to browse our site without registering. If you decide to make a purchase, you can check out as a guest—registration is optional.

Do you ever sell “less-than-perfect” beads?
No. We only sell our best-quality beads. Every piece passes through strict quality control before it reaches you.

If an item is out of stock, can I reorder it?
Yes. We can remake out-of-stock items so you can reorder them. Because each bead is individually handmade, slight variations in size, pattern, and color are natural. Glass colors may also vary slightly from batch to batch.

What if I’m unhappy with my beads? Can I return them?
Yes. You may return or exchange your beads within 14 days of receiving your order. Please see our [Refund Policy] page for details.

Do you offer wholesale discounts?
Yes. Wholesale customers must email a copy of their Reseller Permit or Tax ID to info@gracebeads.com. For details, see our [Wholesale Info] page.

Do you offer quantity discounts for retail customers?
Yes. Retail customers get 10% off orders of $100+ with coupon code MT10.

About Our Lampwork Beads

What is lampworking?
Lampworking is an ancient glassmaking technique that dates back over 1,000 years. Originally, artists used oil lamps to melt glass rods and wind molten glass around a steel rod (called a mandrel) to form beads. While the technique became famous in Murano, Italy in the 14th century, today most lampworkers use torches fueled by propane or natural gas with pure oxygen. Lampworking is also known as flameworking or torchworking.

What kind of glass do you use?
We primarily use the highest-quality Italian glass, the same used for Murano beads. Certain specialty colors come from Germany. Our dichroic glass is made in the U.S. on Italian glass sheets, and we often incorporate silver or gold foil to create unique custom colors.

What is annealing?
Annealing is a controlled cooling process done in a kiln to remove internal stress from glass, making it stronger and more durable. Without annealing, glass is prone to cracking. All of our beads are properly annealed to ensure they last for years.

How are Grace Lampwork Beads different from imported beads?
The difference is quality. Many inexpensive imported beads are made from low-grade glass that costs a fraction of what Italian or German glass does. They are mass-produced, lack consistent quality control, and often aren’t annealed—meaning they break easily. Our beads are made with premium glass, strict quality standards, and professional annealing for lasting beauty.

How long does it take to make a bead?
Depending on the design, and size. For example, each 13-15mm rondelle, lentil, or pillow-shaped bead takes about 5–10 minutes to form—not including the time for annealing, cleaning, and finishing. Large focal bead might 20-30min for each. Rushing reduces quality, so we take the time to ensure precision and artistry in every bead.