Registration

Registration is not required to make a purchase.

Our online store serves both retail and wholesale customers.

We value your privacy — we never rent, sell, or share your personal information.

Ordering

We typically ship orders the same business day or within 2 business days, depending on volume.

We do our best to keep stock updated. Since we do trade shows, sometimes the quantity is not accurate. If an item you ordered is unavailable, we will contact you. If a bead needs to be made, it may take 4 to 6 weeks to ship — with no extra shipping charge for the backorder.

Payment, Pricing & Promotions

You may pay online using:

• Visa

• Mastercard

• Discover

• American Express

• PayPal (accepts all major credit cards)

• Shop Pay

Phone and email orders are also accepted.
Do not email credit card numbers. Instead, call us toll-free at 1-866-965-9966. If we miss your call, please leave a message and we’ll get back to you.

Email inquiries: info@gracebeads.com 

Retail Discounts 

Save more with quantity discounts! Sign up for our email newsletter to stay updated.

Enjoy 10% off orders over $100 with code MT10.

Wholesale Discounts (Lampwork Beads Only*)

Available for customers with a resale permit/certificate:

• 25% off orders without minimum requirement

• 35% off orders $500+

• 50% off orders $1,500+

Before your first wholesale order, email your resale certificate to receive your coupon code. Discounts cannot be combined.

*Discounts apply to regularly priced glass lampwork beads only. Not valid on accessories, porcelain beads, or on-sale items.

Shipping & Delivery

Free USPS First Class Shipping in the U.S. on orders $100+

Domestic Orders

Use “Estimate Shipping and Tax” in your cart to view rates before checkout.

• $100+ orders: USPS First Class Mail (Ground Advantage 2–5 days) is free.
  

• Priority Mail and Express Mail are available at additional cost.
  

International Orders

Shipping rates can be calculated before checkout. Options include:

• First Class Mail International

• Priority International
  

Tracking numbers are emailed for all shipments.

Out of Stock & Back Orders

Out of stock items are usually remade within 4–6 weeks.
If you’d like to reserve an item, call or email us to place it on backorder (priority production, ~4 weeks).

Custom Orders

Custom orders are accepted based on production capacity.

• Minimum order: $200

• 50% deposit required

• Completion time: approx. 4 weeks

For details, call us at 866-965-9966.

Contact Us

Grace Lampwork Beads
1161 Ringwood Ct, STE 50
San Jose, CA 95131

Our office is not open to the public. Wholesale customers are welcome by appointment only.

Toll Free: 866-965-9966
Email: info@gracebeads.com

We look forward to your questions, feedback, and suggestions.